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Privacy Policy

HomePrivacy Policy

Who We Are

Our website address is: https://www.raixlighting.com

Welcome to Raix Lighting Ltd's official website ("Site"), and thank you for considering our services. At Raix Lighting Ltd, we prioritise clarity and transparency in our interactions with you, ensuring you are fully informed about how we manage your information through our Privacy Policy. This policy is a fundamental part of engaging with our Site and Services, and by using them, you agree to the terms laid out here. You must be over 18 to use our Site or Service. services.

What personal data we collect and why we collect it

1. Personally Identifiable Information:

While visiting our Site does not require information submission, registration for certain services will necessitate providing your name, email, personal details, images or photos, business information, and address. Payment details for paid services will be processed and secured by our third-party processor.

2. Non-Identifying Information:

We collect anonymised data such as your IP address, Site and service interactions, and other related analytics to enhance service delivery.

3. Use of Information

We are committed to never selling your personal information. Your data will be used to:

  • Improve user experience.
  • Provide access to our services.
  • Send newsletters and responses to inquiries.
  • Understand user interaction with our services.

We may disclose your information to law enforcement upon legal request or to comply with UK laws.

4. Managing Your Information

For information review, modification, or deletion requests, contact us at admin@raixlighting.com. We maintain the right to hold anonymised historical data for legal purposes.

5. Cookies and Tracking

Our Site uses cookies to store your preferences and enhance your browsing experience. Third parties may manage some cookies.

6. Third-Party Access

Third-party services such as Google Analytics and payment processors may access your information as needed for service provision.

7. Law Enforcement Cooperation

We will disclose your information to legal authorities if required by law or to protect against harm to the terms of service or public safety.

8. Communication Preferences

You can opt out of marketing communications by contacting us, though this does not apply to necessary service-related messages.

9. Third-Party Sites

Our Site may link to external sites over which we have no control and for which we are not liable.

10. Security

We employ standard security measures such as SSL encryption but cannot guarantee absolute security online.

11. Compliance With Children's Privacy

We comply with regulations protecting children’s privacy and do not knowingly collect data from anyone under 18.

12. International Data Transfers

We employ standard security measures such as SSL encryption but cannot guarantee absolute security online.

13. UK Privacy Rights

Raix Lighting Ltd adheres to the Data Protection Act of 1998, ensuring the protection and privacy of our users’ information.

14. UK Amendments to This Policy

We may update this policy periodically and notify you of these changes through our Site or by direct communication.

If you have any further questions about our privacy practices, please email us at admin@raixlighting.com. Your continued use of our Site and Services signifies your acceptance of our Privacy Policy and any amendments to it.

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