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We’re excited to hear from you! Whether you have questions, ideas, or just want to chat about lighting, our team is here and ready to assist. We’re available from Monday to Saturday, 8:30AM to 6PM. Please note that we’re closed on Sundays, and all public holidays.

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Frequently Asked Questions

Can Raix Lighting work on bespoke projects specific to client requirements?
Absolutely! We thrive on creativity and are equipped to cater to bespoke lighting needs, ensuring your client’s vision is brought to life immaculately.
Do you provide samples for large projects?
Yes, for sizeable projects, we understand the importance of visual coherence. We offer samples to ensure our lighting solutions align flawlessly with your design ethos.
How do you keep up with the latest interior design trends?
We’re continually liaising with global design experts, attending trade shows, and collaborating with manufacturers to stay updated with evolving design trends.
What if there’s a need for after-sales support or replacements?
Raix Lighting is committed to excellence even post-purchase. We provide comprehensive after-sales support and prompt replacements if needed.
How do you ensure timely delivery of products for ongoing projects?
We leverage our efficient distribution network and robust ties with global suppliers to ensure prompt delivery. We also maintain a healthy stock level of popular products to cater to immediate requirements.
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The call center is open on weekdays from 9:00 to 20:00 and on weekends from 9:00 to 18:00

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